By Mass Communication Specialist 2nd Class Jeffry Willadsen, Navy Public Affairs Support Element West, Det. Everett
MARYSVILLE, Wash. – Staff members at the Navy Lodge Everett in Smokey Point, Naval Station Everett (NSE) Support Complex accepted the 2012 Edward E. Carlson Award for superior performance during a ceremony July 17.
The Carlson Award is presented each year to the Navy Lodge that demonstrated superior performance in service, operations, leadership, and both guest and associate satisfaction.
“The Navy Lodge plays a critical role in helping to keep our forward deployed Navy and Marine Corps focused on their mission,” said Capt. James Duke, commanding officer, NSE. “The world-class, superior hospitality that [staff] provide our guests, our service members and their families on a day-to-day basis supports the readiness of our warfighters and the security of our nation.”
Based on guest surveys, associate feedback, inspections, and other data the Navy’s 42 Navy Lodges competed to be the best in the medium-sized category.
“Our Navy Lodge program is an important quality of life benefit and its one that we’re proud to deliver to our deserving Sailors and their families,” said Robert Bianchi, chief executive officer, Navy Exchange Service Command (NEXCOM). “Associates of the Navy Lodge Everett take this responsibility very seriously.”
During the ceremony, both Duke and Bianchi credited the staff members at Navy Lodge Everett as instrumental in making it one of the most successful Navy Lodges in the world. It was the labors of this team that made Navy Lodge Everett such a clean, comfortable, and friendly environment.
“I’m honored to have this award,” said Dominic Lewis, Navy Lodge Everett’s manager. “I’m proud of my team and proud to support this base as home away from home to our military and their families.”
All of the associates of Navy Lodge Everett received awards or certificates to honor their contribution to the Navy Lodge’s success.
The Carlson Award is named in honor of Edward E. Carlson, a former member of the Secretary of the Navy’s Exchange/Commissary Advisory Committee. Carlson’s leadership and guidance made the Navy Lodge Program the world-class hospitality service to military members that it is today.